Court’s decision
The Kerala High Court disposed of a writ petition filed by a film production entity seeking relief against the refusal of acceptance of its entry for the National Film Awards. The Court held that although it could not adjudicate the factual question of whether the Petitioner was genuinely prevented from submitting the online application due to a technical glitch, once such an allegation was formally raised through a written request, the competent authority was duty-bound to consider it through a reasoned decision. The Court thus directed the Respondent authority to evaluate the Petitioner’s representation on merits and issue a speaking order within a period of ten days.
The Court clarified that the judiciary cannot extend deadlines or determine the existence of technical errors in online portals, but administrative authorities must assess the grievance in accordance with principles of fairness. The Court underscored that failure to examine such a representation would impair not only the interests of the Petitioner but also those of artists, technicians, and stakeholders associated with the film. Ultimately, the petition was disposed of with a mandatory direction to the Respondent to consider the representation and render a decision within a stipulated time frame.
Facts
The Petitioner is a film production entity that attempted to submit its film for consideration in the National Film Awards. The Petitioner claimed that when it attempted to complete the online registration, the portal allegedly malfunctioned, preventing final submission. The deadline for submission was the last day of October, and according to the Petitioner, multiple attempts to upload the required information were unsuccessful. When the Petitioner realised that the portal still would not accept the entry, it immediately sent a written representation to the competent authority requesting acceptance of the application despite the technical issue.
The Petitioner asserted that its film had already received widespread acclaim, including multiple state-level awards, and that exclusion from the national awards process due to a technical glitch would severely prejudice the film’s prospects and the careers of those involved. Despite sending a detailed request explaining the situation, the Petitioner received no response from the authorities. This non-consideration compelled the Petitioner to approach the High Court seeking an order directing acceptance of the application or at least directing a reasoned response from the Respondents.
Issues
The principal issue was whether the Court could intervene in a situation where a film producer allegedly failed to submit an award application due to a technical glitch and sought judicial direction for acceptance of the entry after the deadline. A related issue was whether the authority’s failure to consider the Petitioner’s representation violated principles of fairness. The Court also had to address whether it could extend the official submission deadline or whether such decisions fall exclusively within the executive domain.
Petitioner’s arguments
The Petitioner argued that the failure to submit its entry was not due to negligence or delay but solely because of a technical malfunction in the official submission portal. The Petitioner maintained that it attempted multiple times to register and upload documents, yet the system repeatedly rejected the submission. The Petitioner stated that it had promptly alerted the concerned ministry by sending a written representation and provided supporting material demonstrating its efforts to comply with deadlines.
The Petitioner also emphasized that the film had already won numerous state-level awards and was a strong contender at the national level. Therefore, excluding it due to reasons beyond its control would unfairly affect all participants who contributed to the film. The Petitioner contended that the authority’s failure to even consider the representation demonstrated arbitrariness and sought a direction from the Court for immediate decision-making.
Respondent’s arguments
The Respondents argued that sufficient publicity was given nationwide regarding the deadlines for award submissions and that the official portal was open for several weeks. They maintained that the responsibility for ensuring timely submissions rested entirely with applicants. The Respondents asserted that they could not confirm whether a technical glitch actually occurred because no other applicants reported similar difficulties during the relevant period.
The Respondents submitted that the ministry cannot extend deadlines for individual applicants because doing so would compromise the fairness of the award process. However, they acknowledged that the Petitioner had indeed submitted a written representation and that the authority had not taken a decision on it. They contended that the appropriate course of action would be to consider the representation in accordance with law rather than mandating acceptance of the application.
Analysis of the law
The Court observed that the legal question was not about extending deadlines but about administrative fairness. Under settled principles of administrative law, when an applicant makes a timely representation raising a bona fide grievance, the public authority must consider such a representation and issue a reasoned order. The Court reiterated that judicial review does not normally extend to factual verification of technical glitches unless supported by concrete evidence.
The Court emphasized that transparency and reasoned decision-making are integral to statutory and administrative schemes involving public awards, where fairness must be maintained not only in merit evaluation but also in procedural access. The Court therefore concluded that while it could not decide whether the Petitioner actually experienced technical issues, it could ensure that the authority fulfilled its legal obligation to consider the representation and address the grievance.
Precedent analysis
Although no specific precedents were cited, the Court’s reasoning aligns with long-established administrative law principles that require authorities to act fairly and respond to representations. Courts have consistently held that administrative silence in the face of a legitimate request constitutes arbitrary conduct. The Court’s directive for a reasoned order reflects the jurisprudence that public authorities must provide rational explanations when rejecting or accepting claims, particularly in schemes involving competitive selection procedures.
The judgment also reflects the principle that courts avoid substituting their own judgment for that of statutory authorities, especially in expert-driven processes such as film awards. Instead, the Court limits its role to ensuring compliance with procedural fairness.
Court’s reasoning
The Court reasoned that determining whether a technical glitch occurred would require investigation beyond the scope of judicial review, especially in a writ petition. However, the Court stressed that once the Petitioner raised the issue through a formal representation, the competent authority was obligated to examine the matter and issue a clear decision. The Court found that the authority’s failure to respond effectively deprived the Petitioner of any remedy and created procedural unfairness.
The Court also noted the broader implications of excluding a film from the awards process, as the efforts of numerous individuals could be adversely affected. Therefore, although the Court declined to order acceptance of the application, it ensured that the Petitioner’s grievance would receive proper reconsideration in a time-bound manner.
Conclusion
The Court disposed of the writ petition by directing the concerned authority to consider the Petitioner’s representation and pass a reasoned order addressing the grounds raised. The authority must issue this order within ten days of receiving the court judgment. The Court made it clear that it was not mandating acceptance of the application but ensuring that the Petitioner received procedural fairness.
Implications
This judgment underscores the importance of accountability in online submission systems used for national-level awards. It confirms that while courts may not intervene in technical disputes or extend deadlines, they can enforce the duty of authorities to respond to grievances promptly. The ruling serves as guidance for individuals and organizations participating in public award processes, emphasizing that timely representations must receive due consideration. It also reinforces that procedural fairness is indispensable even in competitive and high-volume selection schemes.

